3 Easy Steps to Repair Your Portable Oxygen Concentrator

  1. Select the model of your O2 Concentrator
  2. Enter your serial number of your O2 Concentrator
  3. Select the service you would like

1. Click an image to select your model

  • Equinox
  • Focus
  • SimplyGo
  • Activox
  • Eclipse 3
  • Freestyle
  • Evergo
  • Eclipse 5
  • Zen-O lite

Hover over the image you selected to show the location of the serial number for your model.

2. Enter the serial number

Hover over the image you selected to show the location of the serial number for your model.

3. This is the flat-rate price

This is a simple flat-rate price covering both parts and labor needed to repair your portable Oxygen concentrator.

Note that some exclusions apply. If unit has physical damage or damage caused by smoke, heat, insect infestation, or liquid damage, additional charges may apply. You will receive a written estimate of these charges which you can either accept or decline. If you decline additional costs, a refund will be applied to your credit card less the shipping charge of $30.00 and your unit will be returned un-repaired.

Check this box if you would like to send your unit to Quality Medical for repair at the flat-rate price shown above and you understand that certain exclusions apply. You also acknowledge that you have read and accepted the terms and conditions and that you need to make your own arrangements for oxygen equipment while your unit is being repaired. Typical repairs can take about 2 weeks, but delays can occur if parts are not available.

Protect your investment with a 2-Year Extended Warranty

Once we have repaired your concentrator, you will be eligible to purchase a discounted 2-year Extended Warranty. This warranty covers parts and labor for 2-years from the date of repair of this unit. Some exclusions apply such as if unit is physically damaged or if damage is caused by smoke, heat, insect infestation or liquids. You are responsible for the shipping charges to and from our repair center.

Check this box if you would like to purchase a 2-year extended warranty from Quality Medical and that you have read and accepted the terms and conditions of the Extended Warranty.

Do you need your concentrator back in a hurry?

We offer an expedite service by repairing your unit in 4 days. If the unit is received by 12 noon on a business day, we will get it ready for shipment within 4 days. If the unit is received after 12 noon, it will be ready to ship within 5 days of receipt. The normal period of time to repair is 2 weeks. If we fail to ship within this window, your expedite fee will be reversed.

Do you need cannulas?

We are proud to offer one of the most comfortable and best-quality cannulas you can buy.  And when you order a box of cannulas when we service your oxygen concentrator, we send you one cannula FREE, and offer FREE SHIPPING when you buy a box of four (4) cannulas for only $5.00.  Give these cannulas a try, we are sure you will come back for more!

Yes, please add cannulas to my order.

Packs of 4 cannulas

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How would you like us to ship your unit back to you?

Order details

Flat Rate Repair


2-Year Extended Warranty

Expedited Repair

Return Shipping

Expedite Shipping

Total Order Value

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Note: Your credit card will not be charged until you confirm the order on the next page.