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Quality Medical Provides Equipment Management Solutions to Help Companies Reduce Cost, Improve Patient Safety, and Streamline Operations.

We service, repair, rent & sell biomedical equipment, specializing in Respiratory and Infusion Equipment from brands such as Abbott, Baxter, Braun, Breas, CareFusion, Flight Medical Healthdyne, Philips/Respironics, and more.

Quality Medical:

Founded in 2004, Quality Medical (QM) has evolved to meet the challenges of the biomedical industry in the 21st century.

We are a customer-focused and technology-driven company, committed to supporting the evolving requirements of the healthcare industry.

ventilators transportOur goal is to “make biomedical equipment repair and service a non-issue” for our customers.

We solve one of the biggest headaches in biomedical equipment management: the cumbersome, paper and PC based solutions to track PMs, equipment logistics, and service records.

Our state-of-the art, cloud-based online portal provides automated PM notifications and easy, online functionality such as RMA requests, estimate approvals, pick-up and delivery notifications, and online service records for all equipment serviced by Quality Medical.

Even your surplus equipment can also be disposed off through the portal.

In short, the entire life cycle care of your biomedical equipment can be managed seamlessly through our customer portal.

Employing a large team of factory trained and certified biomedical engineers and technicians, Quality Medical boasts a state of the art facility incorporating elements of Lean and 5S.

It is supported by a custom designed IT system delivering industry leading quality, customer service, cost effectiveness and rapid 3 to 5 day turnarounds.

And our technicians are cognizant that every service & repair directly impacts the quality of a patients life.

Finally, our customer pick-up and delivery services alleviate the need for our customers to pack, manage logistics and ship equipment, saving them time, money and effort.

Let Quality Medical show you how we “make equipment service and repair a non-issue” for your company.


Vision and Values:

The Quality Medical Vision:

“Achieving global excellence in biomedical lifecycle management”

This vision is backed by our core values of:

  • Respectful and courteous behavior to our associates and customers.
  • Fostering a culture of continuous innovation and improvement.
  • A culture of integrity, dependability and consistency
  • Setting the highest standards of ethical, social and environmental behavior.
  • Applying Lean thinking and cutting edge technology in all our business practices.
  • Striving in every possible way to WOW our customers.

 “Our values at Quality Medical are dictated by the fact that lives depend on the quality of our work.”

Jason Perfetto
General Manager

 

 “We are pioneering a new philosophy in biomedical equipment service by the application of Lean thinking. Our goal is to make equipment service a non-issue for our customers”

PK Bala
CEO


Leadership

PK Bala

PK Bala – President & CEO

Jim Worrell

Jim Worrell – SVP Global Business Development

Jason Perfetto

Jason Perfetto – General Manager

PK Raja

PK Raja – Director, Information Services

Bertie Grassman

Bertie Grassman – Director, Administration

Stephanie Kadison

Stephanie Kadison, Financial Controller

Bianca Neri

Bianca Neri – Director, Business Development, Gulf Coast and Central Florida

Ray Hughes, Director

Ray Hughes – Director, HME/DME